Welcome to Power Ghor (https://powerghor.com.bd/). By accessing or using our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. Please review them carefully before using our services.

1. General

• Power Ghor is an e-commerce platform based in Bangladesh, offering electronic products, home appliances, and related services.

• By using our website, you confirm that you are at least 18 years old, or accessing the site under the supervision of a parent or legal guardian.

• Power Ghor reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice. Continued use of the website after changes indicates your acceptance of the updated terms.

2. Products & Pricing

• All prices displayed on our website are in Bangladeshi Taka (BDT) and include applicable VAT, unless stated otherwise.

• Product images are provided for illustration purposes only. Actual products may vary slightly in appearance, color, or packaging.

• Prices, specifications, and availability of products are subject to change at any time without prior notice.

3. Orders & Payments

• Submitting an order on Power Ghor constitutes an offer to purchase. We reserve the right to accept, decline, or cancel any order at our discretion.

• Accepted payment methods include:

  • Cash on Delivery (COD)

  • Mobile Banking (bKash, Nagad, Rocket)

  • Bank Transfer

• For prepaid orders, processing will begin only after confirmation of payment.

4. Shipping & Delivery

• Standard delivery timelines range between 2–7 business days depending on product availability and the delivery location.

• Delivery charges may apply and are calculated based on weight, delivery area, or promotional offers.

• Power Ghor shall not be held responsible for delays caused by third-party courier services, strikes, natural disasters, or other unforeseen circumstances.

5. Returns & Refunds

• Customers may request a return, replacement, or refund within 7 days of receiving the product, subject to compliance with our [Return Policy].

• Refunds (if applicable) will be issued through the original payment method within a reasonable processing period.

• Returned products must be unused, in their original condition and packaging, and accompanied by proof of purchase.

6. Warranty

• Selected products may include a manufacturer’s warranty, the terms of which vary depending on the brand and supplier.

• Power Ghor does not provide any additional warranty beyond what is offered by the manufacturer.

7. User Responsibilities

• Users agree not to:

  • Upload or transmit harmful content, viruses, or malicious software.

  • Engage in fraudulent activities or unlawful behavior while using our website.

  • Violate intellectual property rights or applicable laws of Bangladesh.

• Users are responsible for maintaining the confidentiality of their account credentials. Any activity conducted under your account will be considered your responsibility.

8. Intellectual Property

• All content on Power Ghor — including text, images, graphics, logos, and software — is the exclusive property of Power Ghor or its licensors.

• Unauthorized use, reproduction, modification, or distribution of any content is strictly prohibited without prior written consent.

9. Limitation of Liability

• Power Ghor shall not be liable for any indirect, incidental, or consequential damages arising from the use of, or inability to use, our website or products.

• While we strive to maintain continuous and error-free access to the website, we do not guarantee uninterrupted operation at all times.

10. Governing Law

• These Terms & Conditions are governed by and shall be interpreted in accordance with the laws of the People’s Republic of Bangladesh.

• Any disputes shall be subject to the exclusive jurisdiction of the courts of Bangladesh.

11. Contact Us

For inquiries, complaints, or customer support, please reach us at:

Power Ghor
Address: Kholifapara Sadar, Rangpur, Bangladesh

Phone: +8801324762102, 09647000077

Email: powerghorbd@gmail.com